FREQUENTLY ASKED QUESTIONS

Why should I consider your programs to help me with my business?

Accountability is one of the greatest strengths of working with me. I can provide valuable insight that will help you develop business and life skills that you might have overlooked.  

Which Program should I choose?

We currently have 2 outstanding Learning Programs and 1 workshop I recommend you choose the one most suitable for your goals.

Post with a Purpose 3 week Learning Program is our flagship learning program. Created for: Content Marketing Managers,  Marketing Managers, CEOs, Start up Founders - heck - anyone who creates content and seeks to build an engaged community! 

Learn how to create the type of content that drives your passive audience to take action.

Enhance your internal communication and social media content and amplify your communication strategy.

Discover your Brand Story 2 week Learning Program was designed to arm business leaders with a complete business Strategic Storytelling framework that will influences their client's decisions. Get laser-focused on your ideas, your message, your values and sell your solutions to an engaged audience.  

Strategic Storytelling for Teams is an Interactive workshop and can be held virtually or in-person depending on your location. If you want to arm your team with our alternative strategic storytelling framework and create content that makes a memorable and impactful connection with your audience.    We offer non-profits a 50% discount please contact us for further information. 

What if I change my mind? Is there a refund policy on your Learning Programs? 

We understand that Life happens! you can request a full refund within 5 days of purchase. Send an email to hello@cucoconcepts.com with the subject "Cancellation" with your name for a full refund. All other refunds will be reviewed case-by-case with eligibility of a 25% refund 48 hours before the Program begins.  You may wish to request to move your enrolment to a different date. Unfortunately, due to the nature of our training and consultations, we won't be able to refund any money for sessions already started. 

When and where do your workshops happen? 

Our Team Training Workshops are held on Wednesday.  

Depending on your location we can hold the Workshop face-to-face either at your location.

If you would like to discuss further dates and times please contact me at hello@cucoconcepts.com

What if I have more than 8 People on my team

Team Training is capped at 8 people I believe this is the optimal number that allows everyone a chance to be heard and encourage full participation.  If you have a larger group please consider booking more than one Workshop. 

Is the Program & Workshops only appropriate for certain countries?

I try and cover all timezones but unfortunately, some slip through the crack. If you can't find an appropriate time in my diary to schedule our meetings let me know and I'll see what I can do otherwise you may wish to consider my 1-1 Consultation. 

I have not received the access link to join the Learning Programs. 

Don't Panic! If for any reason you have not received the access link to join your first session at least 4 days before your chosen day please take the following steps:

  1. Check your junk and spam folders for emails from the CUCO team, using the email address <hello@cucoconcepts.com>.

  2. If you still can’t find the access link, you can contact our friendly CUCO team using hello@cucoconcepts.com. Please include your full name and telephone number and a brief description of the issues you are facing. We will resend the link. Please note the same link will be used for all sessions.

What is the 3 -day money back guarantee?

Client Library Access Membership Solopreneur Workbooks

We are absolutely confident that when you access our Client Library and view or Solopreneur Workbooks that you will have at least one "Ah ha!" moment in your business. If you don't, we'll give you a full refund. Simply email your name and email to hello@cucoconcepts.com within 3 days of purchase. and we'll process your refund right away—no questions asked. Please note permission to access the Client Library will be closed once the refund is given.

Lifetime access: Some products and courses offer lifetime access. "Lifetime access" means you have access to the online product for the entirety of that product's lifetime, until the product is retired and removed. If a product is retired, it will no longer be sold from our website and it will no longer be updated. This company reserves the right to retire any product at any time.

I forgot my Members log in details and can't access the Client Library

Don't panic! Send us an email at hello@cucoconcepts.com with the subject: Lost Log in with your name and email that you used to purchase and we will get you back into the system. You can always change your password 

If you still have further questions you can contact us at hello@cucoconcepts.com